Pinnacle is an award-winning online bookmaking operation that dates back to 1998. Over the 18 years of its existence, Pinnacle has garnered a reputation as one of the best in the industry because of its reliability and attention to detail. Known for having some of the best odds and highest betting limits in the world, the website maintains a customer base of millions of sports gamblers from over 100 different countries. While the sports book has always been Pinnacle’s main focus, the website also provides access to e-Sports and casino gambling. Pinnacle operates under licensing provided by the Curacao government and the Malta Gaming Authority.
Make no mistake about it, Pinnacle’s interface oozes class. The white/navy blue/orange motif is very pleasing to the eye. Gamblers will find the a full slate of wagering options that is easy to access from the menu down the left side of the page. By maintaining a well organized home landing page, there is very little need to troll around looking for information. The gambling menu section sits at the top of the page while all of the relevant site information is available at the bottom of the page. It’s always a real joy for gamblers when they come upon a site that provides the right mix of information, advertising and gambling product.
Perhaps because of its established reputation for providing the best odds and arbitrage betting opportunities, Pinnacle doesn’t advertise any welcome bonus opportunities. One would assume this is a serious flaw in a highly competitive marketplace, but Pinnacle has always maintained a steady stream of new customers despite the fact they offer very little from a bonuses standpoint. It really speaks to the website’s desire to focus on providing the best gambling products without getting involved with all the bells and whistles that tend to derive very little value because of rollover rates and other restrictions.
Likewise, gamblers aren’t going to find much being offered in the way of bonuses and betting promotions for established customers. Pinnacle has been known to send out exclusive offers via email to the best of its clientele. Other than that, there isn’t much else left in the bonus promotion offering.
Before looking at the amazing list of eligible markets Pinnacle does offer, there are two things that need to be addressed. First, horse racing is not on the menu. It’s not often that one comes upon a highly rated online sports book that doesn’t have a race book attached. Second, Pinnacle is one of the few online bookmakers that actually invites gamblers to use arbitrage techniques. The reason they do this is simple; this is a volume driven organization and they thrive by taking as much action as possible, regardless of what wagering techniques are being used.
After browsing an impressive list of sports markets, it’s fair to say that Pinnacle is an international bookmaker. From Europe, they provide wagering access to most, if not all, major European football leagues and high-level tournaments. They also list unique sports such as darts and handball among its wagering options. Branching out to areas like Asia and Australia, gamblers will be able to wager on popular sports like cricket, rugby and even Australian Rules Football. From America, gamblers get the opportunity to wager on major sports leagues like the NFL, MLB, NBA, WNBA, MSL, NHL, NCAA FB and NCAA BB. It’s also nice to see wagering opportunities on major international sports like the Olympics, tennis and golf.
As far as betting options, Pinnacle offers a full menu of ways to wager. This includes straight bets, teasers, multi-event wagers, proposition bet and future odds on special events. After factoring in arbitrage capabilities, it becomes clear that this particular bookmaker leaves no stone unturned, which allows every sports gamblers the opportunity to find a way to bet on their favorite sports and teams.
Without a doubt, Pinnacle understands the importance of providing a viable mobile app as an extension of its website. The mobile app has the familiar Pinnacle interface along with all of the same wagering opportunities and betting options. Its app is both easy to use and extremely easy to navigate. The software has been specifically designed to be compatible with both the iOS and Android operating systems. For gamblers who use mobile devices that are compatible with other systems, it’s still possible to reach the mobile app site through the use of a standard web browser.
One of the reasons Pinnacle has always been able to maintain customer loyalty is because of an excellent customer service department. Even today, the customer services representatives are very knowledgeable and helpful no matter what the question at hand might be. If gamblers can’t find the answers through the website’s FAQ function, customer service representatives are ready and willing to help. While the site doesn’t seem to offer a live chat option, representatives are very responsive to an online inquiry form or by phone.
Unlike many of its competitors, Pinnacle offers an extensive list of deposit options. They include the following: Visa, MasterCard, Visa Delta, Visa Electron, Switch, Maestro & Chinese debit cards, as well as Skrill (Moneybookers), Neteller, MyCitadel, InstaDebit, Webmoney, Clickandbuy, Moneta, POLi, Przelewy24, Sofortüberweisung and bank transfer. It’s worth noting that some of these options can also be used to initiate withdrawals. In all cases, withdrawals are subject to a prescribed pending period, during which time customers may be required to fax in some documentation to be used to verify their name, age and residence. Verdict:
After 18 years in the industry, Pinnacle has worked out all of the kinks, allowing them to offer one of the best sports betting sites in the world. Gamblers are sure to be impressed by an extensive list of wagering and betting options, all being offered on a website or mobile app that is user friendly. It’s disappointing they don’t offer more in the way of bonuses, but the quality of its services do plenty to offset the need for extra benefits.