The Palmer family has a long history as gamblers and bookmakers in Australia. After a presence of more than 30 years as bookmakers along the rails at many of Sydney’s top racetracks, the family decided to delve into the online gaming industry. Palmerbet was founded in 2013. As one of the newest entrants into the Australian online gaming market, the company is still feeling its way as it builds both its product and customer bases. With its headquarters located in New South Wales, the company operates under the regulations and licensing provided by the OLGR and Racing NSW.
Admittedly, the website isn’t much to look at. The lack of meaningful graphics makes the site look rather amateurish. The layout is a bit chaotic, making it difficult for punters to get around and find the information or betting options they want. As far as content is concerned, the site seems to offer many of the same betting options as the competition. Horse punters might find this website very much to their liking as there is a definite bias, which favors the horse racing industry. Considering the Palmerbet online operations are still in its infancy, it makes sense they still use aggressive bonus promotions to help draw new customers and keep the existing one’s happy and motivated to stick around.
A quick review of the betting options currently available in the sportsbook reveals Palmerbet is willing to go the extra step to keep its punters happy. While the sports betting menu is a little confusing to use, the website offers so many sports events on which punters can wager that no one is likely to mind having to search for things like South Korea Baseball. As should be expected, all of the most important Australian sports such as tennis, golf, Aussie Rules, cricket and rugby are well supported with a myriad of betting options. International sports punters have access to literally hundreds of sports events being held all over the world on a daily basis, including the NFL, MLB, and NBA for the U.S.. That adds up to 24/7 sports betting action for punters who never sleep. While the site advertises live betting action, one must remember that it only applies to phone in bets. Betting options include the standard straight bets, multi-event wagers, prop bets on designated games, and future odds on major sports leagues and events.
The racebook offers to wager on thoroughbreds, standardbreds (harness) and greyhounds. It looks as though Palmerbet covers pretty much all of the tracks operating in Australia and New Zealand with an obvious focus on races from major racing venues like Caulfield and Flemington. One needs to remember that making books on horse races has been the Palmer Family’s bread and butter for decades. On the international scene, punters have access to top horse racing venues in the U.S., Canada, South America, Germany, France, Japan, Singapore, Ireland, Hong Kong and England. While the website offers the standard fare of betting options, it’s worth noting that placing exotic wagers through the betting slip is kind of awkward process. However, the website does a decent job of making sure punters have access to the same betting options as those being offered on-course at each racetrack, both in Australia and abroad. Fixed odds are usually available for major racing venues down under.
Bonuses and Promotions
One of the great benefits of dealing with a young bookmaking operation is having access to a large pool of bonuses offers and betting propositions. That’s certainly the case at Palmerbet where punters are given a chance to take advantage of a nice welcome offer and a menu of horse betting propositions that appears on the surface to be as good as any other bookmaker in the Australian bookmaking industry. It’s worth noting that this particular website provides no information related to promos unless an individual signs up for an account.
While there seems to be several welcome offers floating around the Internet, the one that seems to pop up most frequently is a 100% match in bonus bets based on the punter’s first deposit of up to $250, which is fairly lucrative by industry standards. Punters have 90 days to use their bonus bet monies and fulfill the offer’s rollover requirement. Wagers may be placed in any increments on straight bets and win bets only. Any winnings derived from bonus bets are required to be rolled over 2X at odds of 1.81 or higher before becoming eligible to be withdrawn.
At first glance, Palmerbet’s betting promotions menu looks quite impressive. The list shows as many as a dozen different offers. Upon further investigation, many of the promotions revolve around getting the best price from among several different tote services or on-course bookmakers. If all of those offers are lumped together, the remaining list of betting promotions is significantly smaller. With that said, each of the betting promos from both the sports and race book are design to give punters extra value via a boost in their odds or protection against having a little bad luck and just missing out on a nice score.
The good news is Palmerbet has a viable mobile app for its punters. The bad news is the mobile app pales in comparison to the apps offered by many of the nation’s top bookmakers. In fact, this app looks and feels amateurish just like its sister website. It is available for most mobile operating platforms. With the app, punters get access to many of the same wagering events and betting options being offered on the website.
With only five banking options currently being offered, punters could run into issues making deposits and/or withdrawals. The available options include POLi, BPay, VISA, MasterCard and bank wires. Like most of the industry, Palmerbet requires punters to submit proof of identification prior to processing withdrawals. Punters will also be required to endure a holding period of 2 days.
In an interesting twist, customer service is only available via phone from Monday through Saturday, 8:00 am to 6:00 pm. No Sunday calls except for phone-in wagers. Otherwise, punters can make their inquiries via email or an online inquiry form. They do not offer a live chat option.